Confidental Clinic
According to our open methodology, this clinic scored 65.6/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #5 of 11 ranked clinics · Last checked: 25 September 2026
65.6/100
Positions by Rating Profile
- Overall Transparency & Trust#565.6/100
- Best for Expats#364.5/100
- Best for Dental Implants#562/100
- Best for Emergency Dental Care#371.5/100
- Best Price Transparency#745.1/100
- Best English-speaking Clinics#568.7/100
- Best for Families / Children#472.9/100
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ? General anaesthesia / deep sedation (sleep dentistry) — Not verified
Summary
Small general and cosmetic dental practice in Qurum, bilingual English/Arabic, with named general, orthodontic and implant dentists.
Strengths
- Information Transparency: 20 of 20 points.
- Reputation & Reviews: 17 of 20 points.
- Medical Infrastructure: 13 of 15 points.
- No red flags identified in public sources.
Weaknesses
- Price Transparency: 0 of 15 verifiable points (missing: prices or price ranges published; cleaning price listed; filling price listed; crown price listed; implant price listed; consultation price listed; x-ray / imaging price listed)
- AI & Search Visibility: 2 of 8 verifiable points (missing: mentioned for: best dentist Oman; mentioned for: English speaking dentist Oman; mentioned for: Oman dental clinic for expats; structured data on website; dedicated service pages)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
20 / 20
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website [s1] | 4/4 |
| ✓ | Dentist names listed Dr. Nesrine, Dr. Karthic, Dr. Ratna named. [s1] | 3/3 |
| ✓ | Dentist specializations listed [s1] | 2/2 |
| ✓ | Real clinic photos Photos uploaded by the clinic to its Google listing show its waiting room; the website gallery uses stock images [confidental-clinic-deepen] [s1] | 2/2 |
| ✓ | Service list published [s1] | 3/3 |
| ✓ | Clear contact details [s1] | 2/2 |
| ✓ | English website version [s1] | 2/2 |
| ✓ | Address and map published [s1] [sm] | 2/2 |
Price Transparency
0 / 15
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ✗ | Prices or price ranges published [s1] | 0/3 |
| ✗ | Cleaning price listed Single-page site (sitemap lists only the homepage), no price for cleaning [s1] | 0/2 |
| ✗ | Filling price listed No filling price on the site's only page [s1] | 0/2 |
| ✗ | Crown price listed No crown price on the site's only page [s1] | 0/2 |
| ✗ | Implant price listed No implant price despite implants being listed as a service [s1] | 0/2 |
| ✗ | Consultation price listed No consultation price on the site's only page [s1] | 0/2 |
| ✗ | X-ray / imaging price listed No X-ray price despite digital X-rays being mentioned [s1] | 0/2 |
Reputation & Reviews
17 / 20
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ◐ | Google rating (Bayesian-adjusted) Re-read 2026-09-03 on the place page's Reviews tab: unchanged, and the published rating reproduces from the star histogram 53/2/0/0/1 (5*->1*). [sm] | 5/6 |
| ◐ | Google review volume as of 2026-09-26; previously 56 [confidental-clinic-gbp-2026-09-26] | 1.5/3 |
| ✓ | Review recency Newest visible review dated "a month ago". Sample: 8 visible reviews, order relevance (Maps' sort control could not be operated in this browser session - four click strategies were tried), star histogram 53/2/0/0/1 (5*->1*), read 2026-09-03. [sm] | 3/3 |
| ✓ | Clinic responds to reviews 4 of the 8 visible reviews carry a published reply from the owner. Sample: 8 visible reviews, order relevance (Maps' sort control could not be operated in this browser session - four click strategies were tried), star histogram 53/2/0/0/1 (5*->1*), read 2026-09-03. [sm] | 2/2 |
| ✓ | No recurring complaints No complaint appears among the eight visible reviews. The histogram carries a single one-star review that the relevance-ordered preview did not surface. Sample: 8 visible reviews, order relevance (Maps' sort control could not be operated in this browser session - four click strategies were tried), star histogram 53/2/0/0/1 (5*->1*), read 2026-09-03. [sm] | 2/2 |
| ✓ | No suspicious review patterns The distribution retains 1 one-star and 2 four-star reviews of 56, the visible reviews span one month to two years, and reviewer accounts run from 1 to 574 reviews including three Local Guides. Recorded rather than charged: six of the eight visible reviews name the same dentist, which on a small practice built around one named dentist is expected, and the wording of each differs. Sample: 8 visible reviews, order relevance (Maps' sort control could not be operated in this browser session - four click strategies were tried), star histogram 53/2/0/0/1 (5*->1*), read 2026-09-03. [sm] | 2/2 |
| ✓ | Active Facebook presence Facebook page found for this clinic in Muscat [confidental-clinic-deepen-4] | 1/1 |
| ✗ | TripAdvisor presence Not found on TripAdvisor; no TripAdvisor link on the site [confidental-clinic-deepen-2] [s1] | 0/0.5 |
| ✓ | Other review platforms Listed on WhatClinic, 5.0/5 from 2 verified reviews. [s2] | 0.5/0.5 |
Medical Infrastructure
13 / 15
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ✓ | On-site X-ray Digital X-rays documented [s1] | 2/2 |
| ? | CBCT (3D imaging) | 0/2 |
| ✓ | Implantology [s1] | 2/2 |
| ✓ | Orthodontics [s1] | 2/2 |
| ✓ | Oral surgery The clinic places dental implants (a dentist "doing implant work"); reviews describe a wisdom-tooth removal [s1] [confidental-clinic-deepen] | 2/2 |
| ✓ | Pediatric dentistry [s1] | 1.5/1.5 |
| ✓ | Emergency care [s1] | 1.5/1.5 |
| ✓ | Works with international patients Accepts Oman Qatar Insurance Company (OQIC). [s1] | 2/2 |
Communication & Service
7 / 10
How easy it is to contact the clinic, get answers, and book - especially for international patients.
| ✓ | WhatsApp / LINE available WhatsApp contact link, matching the clinic's phone number [s1] | 2/2 |
| ? | Response speed | 0/1.5 |
| ✓ | English spoken [s1] | 2.5/2.5 |
| ✗ | Pre-visit consultation possible Only a WhatsApp contact link, no service or time selection [s1] | 0/1.5 |
| ✓ | Clear service explanations Each service on the home page is described in plain language [s1] | 1/1 |
| ✓ | Convenient opening hours Closes at 8:30 PM every open day [confidental-clinic-deepen] | 1.5/1.5 |
AI & Search Visibility
2 / 10
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Oman", "English speaking dentist Oman", "dental implants Oman", "emergency dentist Oman", "Oman dental clinic for expats".
| ✗ | Mentioned for: best dentist Oman [sqc] | 0/1 |
| ✗ | Mentioned for: English speaking dentist Oman [sqd] | 0/1 |
| ✓ | Mentioned for: dental implants Oman [sqe] | 1/1 |
| ✓ | Mentioned for: emergency dentist Oman [sqb] | 1/1 |
| ✗ | Mentioned for: Oman dental clinic for expats [sqf] | 0/1 |
| ✗ | Structured data on website No JSON-LD anywhere on the site [s1] | 0/1.5 |
| ? | Google indexing quality | 0/2 |
| ✗ | Dedicated service pages Single-page site, no separate URLs per service [confidental-clinic-deepen-3] | 0/1.5 |
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: not checked against public sources yet — unverified, no penalty
Dentists & professional licences
| Dentist | Specialization | Licence No. |
|---|---|---|
| Nesrine [s1] | General, cosmetic and pediatric dentistry | not verified |
| Karthic [s1] | Orthodontics | not verified |
| Ratna [s1] | General dentistry, implants | not verified |
Dentists are named; their licence numbers have not been checked against public sources yet — unverified, no penalty.
Red Flags
No red flags identified in the public sources we reviewed.
Data We Could Not Verify
- Medical Infrastructure: CBCT (3D imaging)
- Communication & Service: Response speed
- AI & Search Visibility: Google indexing quality
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://confidentaloman.com/ |
|---|---|
| Phone | +968 92549007 |
| +968 92549007 | |
| Google Maps | Map listing |
| Address | Office 25-A, 1st Floor, Way No. 2237, Qurum Gardens Complex (Allargan Building), beside Qurum Natural Park, Muscat, Oman |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://confidentaloman.com/ | Address, contacts, dentist roster, services, insurance. Re-read 2026-09-25 (the site's only page): each service described, e.g. implants "integrate with the jawbone, prevent bone loss, preserve facial structure"; team: "Dr ratna General dentist and doing implant work"; "We use the latest dental technologies, including digital X-rays"; WhatsApp link wa.me/96892549007; gallery images load from img.freepik.com (stock); no price, no consultation offer (a "Book a Free Consultation" button is commented out of the page), no JSON-LD, no tripadvisor.com link | 2026-09-25 |
| s2 | https://www.whatclinic.com/dentists/oman/muscat/confidental-clinic | Independent listing and reviews | 2026-09-02 |
| sm | https://www.google.com/maps/place/Confidental+Clinic/@23.6240192,58… | Live Maps place card found by name+city search; address (Office #25-A, Alargan Towell, 1st Floor 2237 Way, near Qurum Natural Park) and phone +968 9254 9007 match the clinic's own site exactly, confirming identity. Rating 4.9 (56 reviews), geo-coordinates as shown. | 2026-09-03 |
| sqb | search:emergency dentist Muscat | AI/search visibility scout 2026-09-02 (top-up) — the clinic's own site (confidentaloman.com) ranks directly for this query with an "Emergency Dental Care" heading | 2026-09-02 |
| sqc | search:best dentist Muscat | Not visible in top results for "best dentist Muscat" on 2026-09-03. | 2026-09-03 |
| sqd | search:English speaking dentist Muscat | Not visible in top results for "English speaking dentist Muscat" on 2026-09-03. | 2026-09-03 |
| sqe | search:dental implants Muscat | AI/search visibility scout 2026-09-03 (aiMention top-up) — the clinic's own site (confidentaloman.com) ranks directly in the top results for this query. | 2026-09-03 |
| sqf | search:Muscat dental clinic for expats | Not visible in top results for "Muscat dental clinic for expats" on 2026-09-03. | 2026-09-03 |
| confidental-clinic-deepen | https://www.google.com/maps?cid=11677318797656983810&hl=en | Google listing read 2026-09-25: hours Saturday-Thursday 9:30 AM-8:30 PM, Friday closed; photos uploaded by the clinic (2023-10-14) show its waiting room and a Confidental Clinic services banner; reviews describe a wisdom-tooth removal (2026-06-27) and "my surgery" with Dr. Rathna (2025-10-03) | 2026-09-25 |
| confidental-clinic-deepen-2 | https://www.tripadvisor.com/TypeAheadJson?action=API&query=Confiden… | TripAdvisor typeahead for "Confidental", 2026-09-25: no results | 2026-09-25 |
| confidental-clinic-deepen-3 | https://confidentaloman.com/sitemap.xml | Sitemap lists exactly one URL, the homepage itself; all services are described on that one page | 2026-09-25 |
| confidental-clinic-gbp-2026-09-26 | https://www.google.com/maps?cid=11677318797656983810&hl=en | Google listing read on 2026-09-26: rating 4.9 from 59 reviews; star histogram 1★ 1 / 2★ 0 / 3★ 0 / 4★ 2 / 5★ 56; newest review dated 2026-09-24; 2 of the 5 newest reviews carry an owner reply, latest dated 2026-09-12. | 2026-09-26 |
| confidental-clinic-deepen-4 | https://www.facebook.com/p/Confidental-Clinic-100063936978111/ | A Facebook page "Confidental Clinic, Muscat" lists the same dental services (scaling & polishing, cosmetic fillings, root canal treatment); the clinic's own Instagram profile (@confidental_clinic), found in the same search, gives the same phone number as the card (92549007) and the same Qurum, Muscat location, confirming this is the same business. | 2026-09-29 |
Change History
| Date | Change |
|---|---|
| 2026-09-29 | Found the clinic's Facebook page on 2026-09-29 via a name search; its listed services and cross-referenced phone number (matched through the clinic's own Instagram profile) confirm it as the same business. |
| 2026-09-29 | Corrected 2026-09-29: review count 59 (was 56) from the Google listing on 2026-09-26. |
| 2026-09-25 | Re-read on 2026-09-25: the clinic's one-page website, its Google listing (reviews and photos) and TripAdvisor. Recorded: digital X-rays; dental implants placed at the clinic, which count as oral surgery; a WhatsApp link matching the phone on file; evening hours to 8:30 PM; plain-language service descriptions; genuine photos of the waiting room uploaded by the clinic to its Google listing (the website gallery uses stock images); no price for any treatment and no consultation offer; no structured data and no separate service pages; booking by WhatsApp only; not listed on TripAdvisor. Google rating 4.9 from 59 reviews, newest review 2026-09-24. Still unverified: Facebook presence and CBCT. |
| 2026-09-03 | Reputation pass 2026-09-03 (browser): the clinic's Google Maps place page was reopened on its Reviews tab and the star histogram, the visible reviews, their dates, their reviewer profiles and the owner replies were read. reviewRecency, respondsToReviews, recurringComplaints and suspiciousReviewPatterns set from that read, each carrying the sample size and the read order on the criterion itself. reviewRecency null -> within_3_months. recurringComplaints false; suspiciousReviewPatterns false. |
| 2026-09-03 | aiMention top-up: ran the five canonical city queries fresh (2026-09-03) to settle the remaining null aiMention_* values (1 true / 3 false). |
| 2026-09-02 | Top-up: live Google Maps card found by name+city search — rating 4.9 (56 reviews) and precise geo captured; AI-visibility checked across all 5 canonical Muscat queries (emergency-dentist mention found). |
| 2026-09-02 | Initial data collection for the Oman Dental Transparency & Trust Index. |
A question or a correction?
Have a question, a suggestion, or a correction to this page? Get in touch — we read every message. Verified data corrections are reviewed against sources and applied with a public change-history entry.